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What customer service should be.
From an "Order Shipped" email I just received.
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da_norvegicus: I don't think they really did all that.
reynardo: Neither do I. But it's the thought that counts.
We thought we should let you know that your order has been shipped! Here's our tale of how it all went down:
Your ordered item(s) have been gently taken from our shelves with a set of sterilized, contamination-free gloves and placed onto a satin pillow. A team of 100 employees inspected your order and folded, polished and spit-shined it to perfection, making sure everything was in the best possible condition before mailing.
Our packing specialist from Japan lit a commemorative candle and a hush fell over the crowd as he put your item(s) into the finest corrugated cardboard box that money can buy. We all proceeded to have a wonderful celebration afterwards and the whole party marched down the street to the post office where the entire city of Vancouver waved "Bon Voyage!" to your package.
We hope you had a wonderful time shopping with us, we sure did! Your picture now hangs on our wall as "Customer of the Year" amidst the endless rows of other "Customers of the Year". We're all very exhausted now, but can't wait for you to come! back again so we can once again hold our sacred shipping ceremony.
Thanks again!
Sebastian and Brian
http://www.SplitReason.com.
da_norvegicus: I don't think they really did all that.reynardo: Neither do I. But it's the thought that counts.
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It's amazing how much a little humor makes a stupid and inhuman confirmation email less so.
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