(no subject)
Dec. 1st, 2003 08:52 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
reynardoAt my new job at Optus ("Cable Helpdesk Technician"), I will be judged as "competent" if I can
and this is the one I find amusing.
Somehow I don't think I'll have much trouble with the last requirement.
1) Answer the phone in a polite manner
2) Elicit from the client their exact problem
3) Achieve a result that meets both the customers' and the company's expectations
and this is the one I find amusing.
4) Finish the call with the customer all happy and fluffy.
Somehow I don't think I'll have much trouble with the last requirement.
